Fri, 26 August 2011
Chatting with Leah Howard who plays Mrs Corrie in Mary Poppins - and is the Mary Poppins community manager (Facebook and Twitter) |
Wed, 8 June 2011
Social Media Q and A - what's the funniest thing I've seen in an online community (fr FullCirc) and how Admins can tag fans in photos in Facebook Fanpages (from communitycrew.com/forum)
Direct download: Funny_tagging_smb_011.mp4
Category:Business, Management & Marketing, Tech News -- posted at: 11:05pm AEST |
Fri, 3 June 2011
Direct download: Dealing20With20Negative20Comments20-20Social20Media20Business20Ep2001020VIDEO.mp4
Category:Business, Management & Marketing, Tech News -- posted at: 4:18am AEST |
Sun, 15 May 2011
I am speaking at Augmented Reality Event (a conference in Santa Clara on May 17-18 2011). The 8 steps outlined here cover creating and maintaining communities online that are critical to growing business around many online services such as Augmented Reality Mobile Social Networks. |
Sat, 16 April 2011
Trust is earned in an online community, but what happens when a trusted member steals from other members? How can companies that host social networks heal the damage caused?
Direct download: smb008_Theft_ipod.mp4
Category:Business, Management & Marketing, Tech News -- posted at: 3:31am AEST |
Tue, 12 April 2011
The South Australian Police have opened up a social media news site they call an online newspaper. Government and online community management. Building distributed communities online in Facebook and Twitter social media newsrooms.
Direct download: smb007_SAPolice_ipod.mp4
Category:Business, Management & Marketing, Tech News -- posted at: 2:46am AEST |
Thu, 7 April 2011
Social Media Revenue for Etsy.com, World of Warcraft Customer Service, Keeping young members in online communities safe online - Junior Masterchef, Who controls your community - Facebook Personal Profile to Business Page Migration, Q&A forum April 6th 2011
Direct download: smb006_commmgr_ipod.mp4
Category:Business, Management & Marketing, Tech News -- posted at: 3:19am AEST |